Returns & Exchanges

At Hadley, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Our streamlined process ensures that finding your perfect fit is always a stress-free experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn items with original tags attached into the original shipping box or a secure mailer of your choice.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Refund or Credit

Once our warehouse inspects your return, we will issue a refund to your original payment method or send out your exchange items within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing